🔒 Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: May 25, 2025

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

  • Name and contact information (email, phone number)
  • Business information and project requirements
  • Communication preferences
  • Payment and billing information (processed securely through third-party providers)

Technical Information

We automatically collect certain technical information:

  • IP address and browser information
  • Website usage data and analytics
  • Device and operating system information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and improve our web development services
  • Communicate with you about projects and services
  • Process payments and manage billing
  • Send important updates and service notifications
  • Analyze website usage to improve user experience
  • Comply with legal obligations and protect our rights
  • Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • Service Providers: Trusted third-party services that help us operate our business (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure hosting with regular security updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through trusted providers

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to certain types of processing
  • Withdrawal: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services and maintain our business relationship
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements
  • Protect against fraud and abuse

When information is no longer needed, we securely delete or anonymize it.

International Data Transfers

Our services are primarily operated from Canada. If you are located outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located and our central database is operated.

We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Location: Cumberland, British Columbia, Canada

† While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

‡ Subject to legal requirements and our legitimate business interests

Questions About Your Privacy?

We're committed to transparency and protecting your data. Contact us if you need clarification on any aspect of this policy.

Contact Us